Protecting worker well-being

Strategy overview

  • Striking a balance between employment, family, and health: Worker protection and well-being policies and interventions seek to help residents — primarily workers earning an hourly wage — maintain a reasonable balance between earning a sustainable income, remaining healthy and recovering from illness, and taking care of family members. Such interventions can help reduce the burdens placed on workers, who, without protections, often have to choose between going to work or forgoing that income (and often risking being fired) to care for a loved one or stay home with illness.
  • Improving scheduling practices: Some interventions zero in on how workers are scheduled for their shifts. For instance, flexible scheduling policies allow workers to determine their shift schedules in accordance with their needs, such as when a child has a half day at school. Meanwhile, predictable scheduling policies ensure that workers know their shift schedules at least two weeks in advance, which enables them to attend to non-work obligations (such as coursework, childcare, or medical appointments) much more easily.
  • Prioritizing worker health: Another goal of some worker protection interventions is to maintain and improve worker health. Paid sick leave laws, for instance, provide workers with up to 40 hours of paid time off if they or a loved one are ill. Similarly, flexible scheduling policies can allow for workers to attend a doctor’s appointment — many of which are only available during common working hours.
  • Extending protections to family members: Many worker protection and well-being interventions include explicit supports for a worker’s family members. For instance, paid sick leave laws often include a provision allowing workers to use the time to care for a loved one, while flexible scheduling laws help working parents more easily attend to their children’s needs.
Target Population
Key Stakeholders
City Council, Labor Standards Department/Office, Law Department, Labor and Workers' Organizations, Program Evaluation Team

What evidence supports this strategy?


Policies that promote and protect worker well-being have generated positive results in multiple meta-analyses and rigorous studies; however, further research is necessary to confirm the magnitude and duration of effects.

  • A 2021 meta-analysis of paid sick leave policies concluded that it can be associated with increased use of health care and preventative medicine, like vaccinations and cancer screenings. 

  • A second 2021 meta-analysis found that flexible scheduling arrangements are associated with better physical health and reduced absenteeism.

  • A rigorous evaluation of fair workweek legislation in Seattle found that the law increased schedule predictability and improved subjective well-being measures, sleep quality, and economic security.

How does protecting worker well-being impact economic mobility?

  • Making work schedules predictable: Research shows that unpredictable schedules, which disproportionately impact low-income families and people of color, require workers to be on call for significantly more hours than they work. As a result, workers' incomes are constrained since they cannot pursue additional work elsewhere.
  • Improving health outcomes: Research demonstrates that predictable scheduling and fair workweek policies can improve economic security and a range of health and family outcomes, including better mental health, more time spent with children, and higher-quality sleep, and improved health and family outcomes, such as better mental health, more time spent with their children, and higher-quality sleep. 
  • Reducing costs of accessing care: Worker protection and well-being interventions reduce the financial cost associated with illness (surveys indicate that prior to the COVID pandemic, roughly 90 percent of workers came to work sick at least occasionally). Research shows that without paid sick leave, low-wage workers who take unpaid time off of work often forgo necessities such as food and household utilities, like electricity or gas.

Best practices in implementation

  • Securing vocal champions among government leaders: Vocal champions at the highest levels of local government, such as executives and legislators, are instrumental in enacting new protections for workers. Champions can help promote stronger, more robust legislation, increase budget allocations for enforcement, build awareness of new laws among workers, and increase compliance among businesses.
  • Conduct direct outreach to raise awareness among workers: Many worker protection laws are complaint-driven rather than actively enforced. Therefore, it is crucial to engage with as many workers as possible to inform them of their rights and what to do if an employer violates them. Outreach should be conducted in multiple languages and can include public information sessions, visits to businesses, advertising and social media campaigns, and more.
  • Invest in enforcement capacity: Even with the complaint-driven nature of most interventions, adequate enforcement capacity to respond to worker complaints is a crucial component of implementation. Formal investigations require significant resources, especially staff time. Funding multiple positions — including investigating attorneys and even data scientists — can help increase the likelihood that workers receive restitution and incentivize compliance among employers.
  • Engage with businesses during policy design period: To maximize compliance, solicit input prior to implementation from business owners. Doing so can help policymakers identify allies in the business community, who can be powerful messengers in building public support, and eliminate unnecessary pain points, costs, or administrative burdens associated with compliance (i.e. ensuring that rules are compatible with common scheduling software).

Evidence-based examples

Financial assistance for child care to working parents
Stable and healthy families Stable high-quality employment
Empowers employees with latitude to help define work schedules, such as start and end times and days of the week
Stable and healthy families Stable high-quality employment
Requires all or most employers operating within a jurisdiction to provide workers with paid time off to care for themselves or a loved one when sick
Stable and healthy families Stable high-quality employment
Requires businesses to provide hourly workers (primarily in fast food restaurants and retail chains) with schedules at least 14 days in advance
Stable and healthy families Stable high-quality employment